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July 2, 2020

Helping Canadian retailers, Large and Small, Plan for the Reopening of the Retail Sector Across the Country

To assist retailers in their reopening planning, Retail Council of Canada (“RCC”), in collaboration with Boston Consulting Group (“BCG”) and retailers from across Canada, has prepared the Road to Retail Recovery Playbook to help Canadian retailers, large and small, plan for the reopening of retail sector across the country.


RCC and BCG have compiled these materials through a scan of practices observed from companies in countries that have started to emerge from the government imposed restrictions on the essential, non-essential and restaurant sectors.

What this document is:

  • A framework of key issues to consider as retailers prepare to operate within the ongoing COVID-19 pandemic environment
  • Examples of practices followed by retailers in the essential, non-essential and restaurant sub-sectors from around the world
  • Key issues to consider in implementing examples from other regions/countries and sectors


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